Return Policy

Eligibility: We accept returns for items in their original condition, with tags attached, within a specified period (e.g., 7-10 days from delivery).

Non-Returnable Items: Custom-made items are often non-returnable.

Packaging: Items should be returned in their original packaging.

Return Methods: You can usually return items by mail or through a scheduled pick-up.

Refund Policy

Refund Processing: Once the returned item is received and inspected, the refund is processed. This can take 5-7 business days.

Payment Method: Refunds are typically issued to the original payment method (credit card, bank account, or wallet).

Partial Returns: If you return part of a promotional purchase, the refund will be adjusted accordingly.

Exchanges: We offer exchanges for the same product in a different size or color, subject to stock availability.

Cancellation Policy

Order Cancellation: Orders can be cancelled before they are processed or dispatched.

Refund: If the order has already been dispatched, you can refuse delivery and request a refund.

Additional Notes

Vouchers: If you used a voucher, it will be cancelled, and the value deducted from your refund.

Shipping Fees: If you qualify for free shipping (e.g., orders over a certain amount), you will still get free shipping on returns.

Contact Us If you have any questions or concerns about these terms and conditions, please contact us at support@harmondays.com